Warranty Information

Garmin provides a Consumer Limited Warranty to outline the protections available to customers and explain the circumstances under which its products are covered. For most non-aviation devices purchased directly from Garmin or an authorized retailer, the warranty ensures that products are free from defects in materials and workmanship for one year from the original purchase date. If a defect covered by this warranty occurs during normal use within this period, Garmin will, at its discretion, repair the product or replace it with an equivalent unit. Repair or replacement parts and labor are provided at no charge, though customers are generally responsible for shipping the product to an authorized service center.

The warranty covers failures resulting from manufacturing defects and does not include cosmetic imperfections, normal wear, or consumable components such as batteries unless the battery failure is caused by a defect. It also excludes damage caused by accidents, misuse, neglect, exposure to liquids or fire, or other external factors. Products modified, repaired, or opened by anyone other than Garmin or an authorized service provider are not covered, and damage caused by non-Garmin accessories, including power or data cables, is also excluded. Warranty service may be denied if a product was obtained or used in violation of applicable laws or regulations.

Garmin’s navigation and positioning products are designed for general travel and recreational use. They are not intended for situations requiring precise or guaranteed measurements of location, distance, elevation, or terrain. Map data and geographic information may not always be complete, current, or accurate, and satellite-based device performance can be affected by environmental conditions or interference from other electronic devices.

The remedies described in this Limited Warranty are the sole and exclusive options available, replacing any other express or implied warranties. Garmin disclaims all implied warranties, including merchantability or fitness for a particular purpose, to the extent permitted by law. Where disclaimers are not allowed, implied warranties are limited to the same one-year duration as this Limited Warranty. Garmin is not liable for incidental, indirect, special, or consequential damages arising from the use of, or inability to use, its products. Some jurisdictions do not allow these exclusions or limitations, so they may not apply to all customers.

During the warranty period, Garmin may repair a product with new or recertified parts, replace it with a new or Garmin Recertified unit, or, in certain situations, issue a refund of the original purchase price. Repaired or replaced products are covered for ninety days or the remainder of the original warranty period, whichever is longer. Customers are encouraged to consult troubleshooting resources at support.garmin.com before seeking service. If issues persist, service should be requested from an authorized Garmin service center in the country of purchase. In the United States, warranty support is available by phone at (626) 502-6376 or via email at support@garmin.com.

International warranty coverage may vary based on local laws, regulations, and product availability. Garmin may repair or replace products with comparable models or require that products be sent to an authorized service center in the original purchase country. Customers are responsible for complying with import/export rules and for any applicable duties, taxes, or shipping charges. Products purchased from unauthorized resellers, including online auction sites, are not eligible for warranty coverage or promotional programs. Proof of purchase from an authorized retailer is required for all claims.

Certain Garmin products, including audio devices, aviation equipment, marine electronics, and RV products, may have different warranty periods or additional terms, detailed on Garmin’s official warranty pages. In Australia, this warranty is provided alongside rights under the Australian Consumer Law, which may entitle customers to repair, replacement, or a refund for major failures or products that do not meet acceptable quality standards. This Limited Warranty is intended to give customers clear information about coverage, exclusions, and service procedures, enabling them to purchase and use Garmin products with confidence.