Order Support

Garmin is committed to making the process of managing your orders straightforward, clear, and stress-free. The Order Support team is available to assist at every stage, from the moment a purchase is made to delivery and beyond. Whether you want to check the status of an order, explore return or refund options, modify a purchase, or clarify shipping details, our team is ready to guide you through each step.

For purchases made through Garmin.com, customers can access a range of online tools to view order status, track shipments, and review return or repair information. These self-service options provide quick and convenient access to essential details without waiting for direct assistance. If a product does not meet your expectations, eligible items that are new and unused can be returned within 30 days of receipt. This period allows you to evaluate your purchase and determine if it meets your needs.

Some products are not eligible for return, including opened software, downloadable items, and customized or personalized products. These policies ensure that digital and tailored items are handled fairly and consistently. We recommend reviewing product descriptions carefully before completing a purchase to understand eligibility and expectations.

Orders placed through retail stores, online marketplaces, or third-party sellers must follow the return and exchange policies of the original point of purchase. Each retailer sets its own procedures, timelines, and conditions, so contacting the seller directly is the fastest way to address these matters.

For personalized assistance, Garmin’s Order Support team can be reached by email at OfficialGarmin@outlook.com or by phone at (626) 502-6376. Representatives are equipped to help with questions about order processing, shipment tracking, address changes, cancellations, tax-exempt purchases, and other order-related concerns. Providing your order number and relevant details when contacting the team ensures a more efficient resolution.

Garmin is dedicated to delivering a reliable and smooth ordering experience. By combining intuitive online tools with knowledgeable support staff, the company ensures that customers can manage purchases confidently. Clear communication, timely assistance, and transparent processes are central to Garmin’s approach, helping customers focus on enjoying their products rather than navigating complications.